WORKFLOW GALLERY
With prowess in the financial services, insurance, banking, capital markets, and telecommunication domains, our testing services include:
- Product Support and Application Management
- Corrective maintenance and bug fixes
- Production environment support
- SLA based ticket management
- Co-ordination with L1 team
- Product Enhancements
- Improvement in design
- Incorporation of additional modules, reports etc.
- IT Infrastructure Support – Troubleshooting of network and documentation issues
- Malfunction and bottleneck identification
- Printer support
- Drive mapping
- Assistance with sharing network resources
- New Installations
- New programs
- Additional system components for customer servers
- RF handhelds and desktop applications
- Data Import and Export from Software Systems
- Material file imports, owner imports, account imports etc.
- Export to external database, archival database etc.
- Data Identification and Mapping
- Mapping for electronic data interchange (EDI)
- Data integration
- Data mapping for additional reporting
- Custom Data Extraction
- Creating customized tables and views in SQL database
- Data retrieval
- Custom data presentation
- Database Administration
- Scheduling and verifying backups and restores
- Database indexing and optimization
- Establishment of test environment
- Capacity planning
- Performance monitoring
- Transfer and replication of data
