Here to serve you

SBL Corp offers reliable, scalable, and agile inbound call center outsourcing services for your varied business needs. Be it service-related calls, marketing campaigns, or response management, our team of professional and highly skilled call center agents can help you efficiently manage all your inbound call needs in a seamless and timely manner while always adhering to your company’s compliance and quality standards and meeting customer satisfaction levels. From query handling, to providing the requisite products, services, and technical support through a help desk; from order booking to payment processing or sales, outsourcing inbound call center services helps you to enhance the overall customer experience and deliver on your business goals. 

At SBL, we offer a highly effective range of inbound call center services that support your key business goals and ensure the best customer service. Our lead qualification services help clients identify and focus on the right customers while IVR or virtual receptionist services ensure that customer calls are answered promptly without any waiting time. 

We also offer upselling and cross selling services and sales management services designed to maximize sales at each customer interaction and increase your conversions. Our team is also adept at handling product information requests, product recall management, and chargeback handling to guarantee a prompt resolution of customer queries and grievances. Regardless of your industry, we can provide superior inbound call support covering various facets of customer service such as order entry, payment collection, technical support, warranty registration, inbound sales, claims processing, billing query services etc. 

We use sophisticated technology including state-of-the-art data communication software to ensure quick and personalized call responses that guarantee the best customer experience. Our call center services based in UK and USA are equipped with the most advanced data and voice communication systems. In addition, we have a dedicated intranet connection that enables us to deliver fast and reliable services 24/7 and guarantee data security and confidentiality.