eMunicipality solution

Municipal governance is fraught with several challenges, major being timely scheduling and deliveries of planned local area development projects within budget and citizen grievance redressal mechanisms, which are further aggravated as manual processes are involved in addressing the municipal bodies’ services delivery. Having a standalone basic technology system is not an effective solution for handling these complex problems as it cannot help remove the disconnect between various processes governing municipal departments and their information flow between municipal officials and local citizens. Our eMunicipality solution helps to bridge this gap.

A unified advanced technology-enabled digital transformation solution for local government bodies will not only help improve the overall efficiency and effectiveness of their everyday operations and governance, but also will ensure better public participation in their policy-making process. SBL’s eMunicipality is an e-Governance solution to transform the functioning of local self-governance bodies like Municipal councils, Municipal corporations, and related departments by replacing traditional paper-based processes with technology-based processes through innovative and interactive modules.

Our solution enhances the governance process effectively by eliminating redundant processes and establishing smart workflows for reducing operational complexity. eMunicipality streamlines and integrates Interactions among Councillors, various department officials, and the public resulting in efficient and transparent governance. Designed to handle the end-to-end administrative requirements of local bodies, the solution brings a multidisciplinary approach focusing on areas such as town planning and building plan approvals, health and solid waste management, citizen facility centre and vendor engagement, sewage treatment, traffic, and parking management, HR, and payroll management, health, and solid waste management.