Implementing ERP successfully requires a lot of work and the support of a solid team.

Introduction of an ERP system offers companies innumerable benefits. With ERP software, businesses are able to manage data more effectively and automate core functions so that employees are able to dedicate their time to what they do best.

Nevertheless, because ERP systems influence many aspects of the business, their implementation can be a lengthy and complicated process. The deployment process typically takes months, while large organizations are likely to take longer. A good ERP implementation team is essential to avoid the common issues in ERP implementation.

In order for an ERP system to operate efficiently, it requires the efforts of a lot of dedicated staff. ERP projects involve more than just software implementation; they also involve people, and how these people accept or reject the company’s new ERP system determines its success.

In this blog post, we examine the importance of an effective implementation team for the successful adaption of ERP software.

The ERP Implementation Team: What Is It?

ERP implementation requires a dedicated and well-trained team. Ideally, the ERP implementation team would be composed of key employees from the whole company in addition to managers at every level. The company’s various departments, end users affected by the implementation, and IT personnel involved in the implementation also form a part of the team. In addition to providing practical guidance, these professionals also provide invaluable support.

What Are The Roles of the ERP Implementation Team?

It is the ERP implementation team’s responsibility to ensure success of the ERP implementation so that the new ERP system meets the organization’s requirements. For the ERP project to succeed, it is vital to include the right people in the implementation team. The responsibilities each member of a team has should be determined by their expertise and how much time they can devote to fulfilling these responsibilities. It is important that every member of the team knows who does what, so that there is no confusion. Team members must have the opportunity to speak up at the beginning of the project, and should feel responsible for the success of all stages.

The ERP implementation team consists primarily of:

Executive support -Leadership involvement in ERP projects is very important. The success of any project depends on the involvement and support of the top leadership. Thus, getting their buy-in early in the project process and ensuring that the ERP implementation team includes representatives from the top management is essential.

Project manager – ERP implementations require an ERP project manager to oversee project timelines and scope. The project manager is responsible for making the project run smoothly, and he communicates with the executives and other team members about project progress. An ERP project manager often has multiple responsibilities like selecting ERP vendors and handling the finances. He is also responsible for planning, mapping, and testing all phases of implementation. The project manager keeps the plan updated at each stage and connects team members.

Core cross-functional team members – Implementation teams require technical expertise from many areas of the company including manufacturing, finance, and IT. These members are responsible for developing and configuring software applications that support business functions, as well as discovering new ways to improve those functions. In addition, this approach enables the software to be tailored to the company’s specific needs, whether it is for a cloud-based ERP implementation or for an on-premises implementation.

Employee involvement – The implementation team should be composed of your best employees, who know your organization’s current processes well. It is important to develop these employees by giving them an understanding of the enterprise’s needs and to assign them decision-making authority.


As part of the ERP deployment process, it is essential to include all stakeholders in the implementation team. This ensures that the problems of each department are addressed early on. Rather than selecting team members based on their designation, select them on the basis of their skills and abilities. Prior to the implementation of ERP, identify clearly who will perform what duties.

SBL provides all ERP implementation services as well as after-sales service and support for our ERP Enterprise software. With many years of experience in the ERP industry, SBL has developed a systematic method to implement managed ERP. We understand the challenges involved in successful implementation of an ERP solution and handle the end-to-end process for our clients.

Based on in-depth knowledge and rich practical experience, we have successfully implemented thousands of ERPs around the world. Our team of experts ensures scalability, consistency, and successful deployment of your ERP project. You can count on our team to help you handle change management by making sure that there is effective communication throughout the company, as well as encouraging your employees to participate actively.

Contact our Software Services division to know more.