Automation will change the workplace. As a result of the transition, humans will handle the creative tasks while machines will handle the routine work. To take advantage of this new workflow, a skill shift is needed.

Automation is the process of introducing labor-saving devices to an organization’s workflow.
Automation is not a new concept. The opposite is true: since the invention of the wheel, humans have sought ways to optimize work by automating repetitive tasks.

But, what makes automation a matter of heated debate?

People often see this as a potential threat to human work. Automation of every task could cause many jobs to disappear. However, this is not true. Automation allows you to automate some tasks that aren’t core to your business, while providing new and better services, and allowing you to focus on the strategic and commercial operations of your company.

Pros of automation

Automating creates a paperless working environment that is cheap and environmentally friendly. This can significantly increase productivity since employees spend too much time looking for paper documents. Through the digital transformation of the workplace, all employees will have transparent access to all the projects they are working on, allowing them to follow their progress in real-time. In addition, it can often create healthy competition among the most skilled employees. Having all your employees working together may help them achieve and even exceed the company’s goals. Collaborative workplaces can improve professional ethics and boost productivity.

Cons of automation

However, though automation has the potential to be highly efficient and provide a positive return on investment, it can also be expensive. Therefore, you should carefully review the investment requirements and expected rate of return before you invest. Consideration must be given to a higher return on investment, lower labor costs, and fewer defects/recalls and capital expenditures before deciding whether to make an investment. Another disadvantage of automation is its inability to change if a manufacturing process changes. A machine will be obsolete if the process or product is altered so that it is no longer necessary to use it.

Could Automation Replace Human Workers?

Now the question, how does automation affect your job?

A shift in skills is underway as the work environment changes due to automation. The skill shift occurs when people who were experts at one skill now learn new skills and become experts to meet the new demands at work. It refers to the change in a person’s skill set to make them more efficient.

Increasing technological advancements have made it even more crucial for workers to update their skillsets in order to be marketable and competitive. As technology progresses, employers are also seeking adaptable workers with so-called soft skills, such as empathy, creativity, and collaboration skills.

Automation has replaced many manual and physical tasks in the workplace. People now have to adapt their skills to the technological changes. This trend is likely to persist over the coming years as automation continues on its course and physical and manual work declines over time.

Creativity, communication, problem-solving, and collaboration are the skills that have become more important. Additionally, there is an increase in demand for knowledge workers. Further, advances in AI technology will mean a need for more skill sets focused on creativity. Jobs in this area will also require specialized knowledge.

New skills needed in order to adapt to the emerging demand for skilled workers include advanced subject-specific knowledge, teamwork and communication skills, and creative problem-solving. New technologies have always changed the workplace, and a mindset shift is necessary to remain competitive.

Among the major questions that employers are asking is how they can use AI assistants to enhance their work? An organization must consider the skillsets necessary for specific projects, as well as the tasks that can be handled by computers instead of humans.

Employers should ensure they are not letting go of employees with proven talent and expertise, but instead – if necessary – train them to do these new tasks.

Workplace automation has many implications, especially with respect to the way professional skills evolve over time. It presents opportunities for employees to acquire new skills and adapt their mindset to new ways of working.

Technological advances will alter the roles people play in the workplace, which means that everyone must adjust their skills throughout their careers. Machines will help people do their jobs efficiently. Employers must learn to be comfortable with and accept how humans and machines work together, as well as use the benefits they bring to the workplace.

In the coming years, automation will create a need for changes in employee skill sets. It is projected that technology-related skills, which include programming, decision-making, and designing, will be the skills in huge demand. There may even be an extensive demand for social and emotional skills.

Are skills shifts beneficial to businesses?

A growing number of companies are changing their work processes as a result of automation.
We will see more widespread adoption of machines across all business functions and across all industries as the speed of automation development increase. In some business processes, people play a central role, while in others, machines are the focus.

In the future, there will be a workforce that combines employees and machines. As an example, companies can automate service requests with chat bots instead of traditional call center agents. On the other hand, technology can be used to enable call centers agents to work more efficiently by optimizing the search for precise information. As a result, customers usually enjoy a better experience. By combining people and technology, it can enhance business processes, validate learning data models, and manage operations.


Automation is quickly becoming a core part of every industry, so companies must hire more technical employees. There will be an enormous demand for all technical skills, whether advanced or basic. With the use of advanced technology, people have more to learn about the workings of machines and have to learn, adapt and innovate at work. Additionally, other skills in this category, including data mining, engineering, maintenance, and research and development, are also expected to increase.

It seems more and more people worry about their jobs being replaced by robots and computers. There is a growing fear among people that automation technology will alter their job prospects in the future. However, automation will not negatively affect our jobs, contrary to common misconceptions. By allowing people to do what they are skilled at, automation allows them to complete tasks more efficiently